Eva Jaz writes
On Sept 6 I was supposed to fly from Martinique to Paris with Iberia. I booked the flight through Omega Travel, which sent me a flight-change notification in August. The only difference I could see was a different flight number.
Omega said I should call to confirm I was happy. I tried many times but nobody answered. A week before I was due to travel I checked Iberia’s website which showed my flight departing on time, operated by OpenSkies.
When I arrived at the airport in Fort-de-France my flight was not listed. I had no luck contacting Omega from the airport. I needed to return to London (I had a train booked from Paris) so I had to buy a new ticket. This cost £870 with Air France….
This article was originally published by Telegraph.co.uk. Read the original article here.
